Tuesday, January 09, 2007

Frustrated

I know, I know... I said I was going to have a better attitude this year. I was going to not complain, bitch and whine about stuff, really. But I'm just so frustated at work. I work for a great company. I have a wonderful supervisor. I make pretty decent money, especially considering I only have an Associate's Degree. I should just be thankful for all that, and suck it up when it comes to anything less than perfect.

Having made that disclaimer, I will now get to my point. I feel like I am held to a much higher standard than other employees. I'm supposed to be perfect, and never make mistakes. I'm given the same training as everyone else, yet I'm expected to somehow know more and be able to explain everything to the others. Sometimes, I'm given less training, and am still supposed to be the "answer gal" if anyone has questions. I just get so frustrated with this. I don't automatically understand everything. I have questions, too. But there doesn't seem to be a source for me to go to. Today, one of the regional employees had called with questions about this claims clearinghouse we've started using for our insurance claims. (I only work with Medicare.) She has sat through the same online training that company provided that I have. So, why am I expected to know more about this than anyone else? I'm not included in any of the meetings, yet I'm supposed to be on top of everything we're doing. I'm just tired of it. Why the hell am I put down as the contact person, when I'm not even kept in the loop as to what this whole thing is?

4 comments:

momma said...

For the same two reasons that I go thru this on a daily basis with my job. We're smart and we have common sense. Apparently, much of the world is stupid.

momma said...

For the same two reasons that I go thru this on a daily basis with my job. We're smart and we have common sense. Apparently, much of the world is stupid.

arkie said...

Sadly, that is so true, momma. I thought I was going to totally lose it with one of the bookkeepers last Friday. Every year, I send out detailed instructions on how to handle the billing for flu shots. And there is one thing that I stress over and over - you can't bill the flu shot for the residents who were in a Part A stay until the Part A claim has been filed and paid. You just can't do it. Because if you do, the flu shot claim will pay, and the Part A claim will reject for overlapping with the Part B. So, a bookkeeper decides that she doesn't want to wait, and maybe if she bills the flu shots early enough, it won't matter. It's not like I don't explain WHY they have to do this in this particular order. It's pretty damn clear. And then she has the nerve to complain about how long it's going to take her to cancel all the flu shot claims. Wah-wah. Follow directions, bitch, and you wouldn't have to be doing this.

Anonymous said...

Be thankful you have a job, hon. I'm now between jobs. :-(